Resident Experience
Clear navigation, service information, department content, forms, alerts, search, calendars, public notices, and mobile-first access designed around how residents actually use municipal websites.
GOVERNMENT & PUBLIC SECTOR
ThatWorx builds custom WordPress platforms for municipalities, departments, and public organizations. The public website and the tools staff use behind it do not have to be separate projects. We can plan the pages, forms, workflows, integrations, accessibility, security, hosting, and support together.
Discuss a Public-Sector ProjectPLATFORM CAPABILITIES
Clear navigation, service information, department content, forms, alerts, search, calendars, public notices, and mobile-first access designed around how residents actually use municipal websites.
Staff should not need a WordPress lesson to do their job. We can build role-based dashboards, forms, internal tools, and mobile workflows around the tasks they actually need to complete.
Custom themes and plugins keep the platform under your control. We can build permissions, publishing workflows, reusable content, and admin screens around the way the organization actually works.
Connect public-facing pages and staff workflows with forms, payments, maps, communication tools, external data, third-party systems, and custom APIs when the project requires it.
Accessibility, security, backups, updates, monitoring, and performance are requirements, not a cleanup list for the week before launch.
Managed hosting, deployment, documentation, staff training, maintenance, troubleshooting, enhancements, and direct access when something needs attention after launch.
PLATFORM APPROACH
For a complicated project, we can build the hard parts first. Stakeholders can click through navigation, staff access, forms, dashboards, permissions, and mobile workflows before the full build is underway. It is much cheaper to find a bad assumption in a prototype than after launch.
See Selected WorkHOW WE WORK
ThatWorx is independently owned and senior-led. The person responsible for the technical decisions stays involved in the project. When specialized help is needed, trusted partners can be brought in without turning the job into an account-manager relay.
Larger engagements can be structured around discovery, architecture, phased development, content migration, accessibility review, testing, deployment, documentation, staff training, hosting, and ongoing support.
EXTENDED CAPABILITIES
Through our partnership with Whitaker Coastal Media, public-sector and organizational projects can also include professional drone footage, aerial photography, commercial video, facilities and project coverage, and promotional visual content as part of a coordinated engagement.
HAVE SOMETHING TO BUILD?
It can be a new site, an existing WordPress mess, an integration, a dashboard, or something that does not have a neat name yet. Tell us what you are trying to make happen.